Our Cookie Policy

This Cookie Policy explains how The Lough Credit Union uses cookies and similar technologies on our website. It should be read in conjunction with our Terms and Conditions and Privacy Policy. Where there is any conflict, the Terms and Conditions shall prevail.


What are cookies?

Cookies are small text files containing letters and numbers that are placed on your device when you visit a website. Cookies can be read by the website on subsequent visits and are commonly used to enable core website functionality, remember user preferences, or support secure services.

Cookies do not typically contain information that directly identifies you, unless you choose to provide personal information to the website.


How we use cookies

The Lough Credit Union uses cookies only where necessary to ensure the website functions correctly and securely.

We do not use cookies for advertising or tracking purposes.


Analytics and website usage information

This website uses privacy-friendly, cookieless analytics provided by Plausible Analytics to help us understand how our website is used.

  • No cookies are set for analytics purposes

  • No personal data is collected

  • No user profiles are created

  • IP addresses are anonymised

  • Visitors are not tracked across websites

The information collected is aggregated and anonymous and helps us understand things like:

  • the number of visitors to the site

  • pages visited

  • time spent on pages

This allows us to improve the performance and usability of our website while respecting user privacy.

Because this analytics solution does not use cookies or personal data, visitor consent is not required.


Types of cookies used on this website

Necessary cookies

These cookies are essential for the operation of the website and enable core functionality such as access to secure areas, including online banking and mobile banking services. Without these cookies, these services cannot be provided.

Functionality cookies

These cookies allow the website to remember choices you make (such as text size preferences) and provide enhanced functionality. They may also be used to support features such as online application forms.


Cookies and online banking

Our online banking and mobile banking services require cookies to be enabled in order to function securely. If cookies are disabled in your browser, these services will not be available.


Managing cookies

You can control and manage cookies through your web browser settings. Please note that disabling cookies may affect the functionality of this website, particularly secure services such as online banking.

Instructions for managing cookies in popular browsers are outlined below.

Internet Explorer

  • Go to Tools

  • Select Internet Options

  • Click the Security tab

  • Select High security level

  • Click OK

Google Chrome

  • Click the Chrome menu

  • Select Settings

  • Click Privacy and security

  • Select Cookies and other site data

  • Choose Block cookies

Mozilla Firefox

  • Open Settings

  • Select Privacy & Security

  • Under Cookies and Site Data, choose your preferred settings

Safari

  • Choose Safari > Preferences

  • Click Privacy

  • Select your preferred cookie settings


Third-party websites

This Cookie Policy applies only to The Lough Credit Union website. If you visit third-party websites (including social media platforms) via links on our site, their own cookie policies will apply.