The Lough Credit Union Ltd
Vacancy
Administrative/ Member Services Officer
A vacancy for an Administrative/Member Services Officer has arisen in The Lough Credit
Union (TLCU). With this role, the applicant will be Working across our 2 Branch Network
(Branch Offices in Bandon Road and Togher) in line with the needs of the business. This can
be either a full time or part time role and will report to the Operations Officer.
The successful applicant will work as part of the member services team responsible for
providing an excellent member services experience to members and potential members
across all business channels – counter, phone, online and email.
Duties:
Providing an efficient, effective & courteous telephone service
Perform a range of duties that support effective member services.
Undertake MSO duties such as processing lodgements, withdrawals, inputting loan
applications and issuing approved loans when required.
Promoting the products and services of the Credit Union in daily engagement.
Contribute to the achievement of TLCU targets on loan sales and member service.
Engage in annual training.
To undertake any other duties as may be directed from time to time by the CEO.
Requirements:
The ideal candidate should have/be:
Excellent interpersonal, written/oral communication, administration and IT skills.
Highly motivated with a desire for continuous improvement.
Experience of working in a Credit Union or Financial Services Institution
APA, CUA, QFA or actively working towards a qualification in either is preferable,
although not essential.
Self-motivated with the ability to work independently and also as a team player
How to apply:
Please forward a covering letter and CV to the Operations Officer by email to
jenniferb@loughcu.ie or by post to Jennifer Barry, Operations Officer, The Lough
Credit Union Ltd, Bandon Road, Cork. Applicants should clearly state the position they
are applying for by quoting the reference Vacancy 2023
Closing Date for receipt of applications is Friday 3 rd February 2023.
Short listing may apply and assessment will be done on the basis of the information
provided in the application. The Lough Credit Union Ltd is an Equal Opportunities
Employer. Canvassing will disqualify.