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Senior Loans Officer

The Lough Credit Union is a member-owned financial services provider on the southside of Cork City that has operated at the heart of its community for over half a century. With over 13,000 members, assets in excess of €106 million and with offices in Bandon Road and Togher, the credit union’s mission is to provide financial services for all its members in a professional manner; “not for profit, not for charity, but for service”.

Job Title: Senior Loans Officer
Reporting to the CEO

Summary of Role:

This is an exciting opportunity for an experienced lending officer to join our team who work hard to support the financial needs of our members in the local community.

Key Responsibilities:

The successful candidate will be required to :

• Develop the lending function, ensuring continued first-class service to members in compliance with the Credit Union’s Credit Policy and Procedure Notes.
• Assess members’ applications for loans in adherence with the Credit Union’s lending policy and procedures and in accordance with responsible lending practices.
• Contribute to the smooth operation of the credit union by undertaking related administrative and organisational tasks.
• Preparing reports for the credit committee and the board
• Meet with the credit committee on a regular basis
• Assist in growing the CU’s lending levels in a manner which is consistent with the credit unions strategic and risk management objectives.
• Contribute to the ongoing development of appropriate credit policies, systems, procedures and practices.
• Ensure the continued overall quality of the loan portfolio including assessing its risk profile and driving improvements by way of mitigating strategies at operational level.
• Any other additional duties that may be required

The successful candidate should :

• Have a minimum of 2 years financial service experience
• Hold a professional relevant qualification to the role such as a QFA or APA in loans.
• Be good in dealing with people as this will also be a face to face role in meeting people and discussing their financial needs in relation to loans.
• Be familiar with the ethos and practices of the credit union movement.
• Some experience of compliance standards of the credit union sector would be beneficial
• Have excellent both written and verbal communication skills.
• Demonstrate strong I.T. and interpersonal skills.
• Be capable of reviewing processes and procedures and designing improvements to them
• Be flexible, adaptable and a team player, ready to join a highly efficient team that prides itself on consistently delivering the highest standards of service to our members.

Main Performance Measures:

• Excellent feedback about quality of service from members and team
• Accuracy of work, attention to detail, getting things right
• Turnaround time
• Achievement of team and individual targets such as loan and membership growth
• Quality of loan assessment
• Smoothness of workflow
• Consistency of implementation of credit union policies and procedures
• Quality of reports, advice and support provided to the team and Operations Manager
• Contribution to the development and improvement of service delivery for members
• Contribution to team performance through co-operation with colleagues at all levels

The position is full time and permanent; a competitive remuneration package will apply.

Occasional work outside normal hours may be required from time to time.

Applications will be accepted by post or email.

Please send a completed CV together with a cover letter detailing how you meet the requirements of the job specification to: jamie.oleary@loughcu.ie

Closing date for applications is October 21, 2022

The Lough Credit Union Ltd is an Equal Opportunities Employer